February 21st, 2025 - System Updates

Our developers have been hard at work to provide you, our Partners, with additional tools for managing your patrons.

Take a look at our new features below!

Add Tags or Notes to a Patron

When Manually Adding tickets, you now have the option to add Tags or take Notes about your Patron.
Important Note: Tagging patrons is currently permanent, so make sure you're sure of your selection!

This one's not actually new, but with the additional Tags and Notes sections we thought it was the perfect time to remind you.
Tap the three grey dots to the right to see more details about a ticket.
From this tab you have the ability to do a number of tasks:
- Switch Performance Dates of the Ticket
- Edit Name and other contact information
- Add Notes about Attendees
Tapping the date of the ticket will provide other dates or times that you can switch the ticket to.

When seeing more details, tap View Tickets
As an organizer you will see an exclusive Management section. Tap Resend Tickets and the email associated with that patron will automatically receive another email with their tickets.

When you Manually Add tickets, the email associated with the ticket will be automatically sent a copy of their tickets.
If you add multiple emails within the same batch, all emails will receive their own individual ticket.